Terms of Service

Last updated: May 2026

These terms explain how AvioneX Digital Co. works with clients — what we do, how billing works, what you own, and what we're each responsible for. We've written this in plain English so it's actually useful to read.

By engaging AvioneX Digital Co. for services, you agree to the terms below.

1. Services Provided

AvioneX Digital Co. provides digital marketing and technology services for local service businesses, including:

The specific services included in your engagement are outlined in your proposal or service agreement. These terms apply to all services unless your agreement says otherwise.

2. Payment Terms

Setup fees are due before work begins. These cover the initial build-out of your website, chatbot, automations, or ad campaigns.

Monthly retainers are billed on the same date each month and cover ongoing management, optimization, reporting, and support. Invoices are sent via email and are due within 5 business days.

Contract length: We require a minimum 3-month commitment to allow enough time for SEO, ads, and automation to produce meaningful results. After the initial 3 months, services continue month-to-month with no long-term lock-in.

Cancellation: You may cancel after the initial 3-month period with 30 days' written notice to info@avionexdigital.com. Work continues through the end of the notice period. Any unpaid invoices for work already performed remain due upon cancellation.

Ad spend for Google Ads and Meta campaigns is billed separately — directly to your ad accounts. AvioneX does not mark up ad spend.

3. Client Responsibilities

To deliver the best results, we need your cooperation. As a client, you agree to:

4. Intellectual Property

You own your deliverables. Once your account is paid in full, you own everything we build for you — your website, chatbot scripts, ad copy, landing pages, and all other custom work product created specifically for your business.

We retain our processes. AvioneX retains ownership of its internal workflows, proprietary templates, frameworks, software tools, and systems used to build and manage client work. These are not transferred to clients.

Third-party tools. Some services rely on third-party platforms (e.g., Google, Meta, chatbot software). Your rights to those tools are governed by those platforms' own terms of service.

Portfolio use. Unless you request otherwise in writing, AvioneX may reference your business as a client and use anonymized results data in our case studies and marketing materials.

5. Limitation of Liability

We work hard and stand behind our work — but some things are outside our control. AvioneX Digital Co. is not liable for:

In all cases, AvioneX's total liability for any claim related to our services is limited to the total fees paid by the client in the 3 months prior to the claim.

6. Governing Law

These terms are governed by the laws of the State of Washington. Any disputes that cannot be resolved informally will be handled in the courts of King County, Washington.

We'd always prefer to resolve any issue directly — if something isn't right, please reach out to us first at info@avionexdigital.com and we'll do our best to make it right.

7. Changes to These Terms

We may update these terms from time to time. When we do, we'll update the "Last updated" date at the top of this page. Continued use of our services after any changes constitutes your acceptance of the updated terms.

8. Contact Us

Questions about these terms? Reach out:

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AvioneX AI Assistant
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